NT VoIP Hosted Telephone systems

Video produced by Keates Media.

Email questions to [email protected]

System Pricing

For education and non-profit customers, please get in touch with us for special pricing.

Email Us [email protected]
Call or SMS 1-(866)500-1577

What's Included With Our Telephone System

General Features

Call Logging

Call Reporting

Blind Call Transfer

Attended Call Transfer

Call Forward on Busy or No Answer

Call Routing by DID

Call Routing by Caller ID

Conference Rooms

Auto Attendant / Digital Receptionist

Record New Voice Prompts from the Phone

Voicemail

Music on Hold / Playlist

Central Phonebook

Call by Name

Different Prompts for Holidays

Call Parking

Call Pickup

Call Queuing

Call Recording

Call Recording Management

Automatic Pickup on Busy

Extensive Codec Support (G711, G722, GSM, Speex, ILBC, G729)

MWI – Message Waiting Indicator

Real-Time BLF Status Updates

Intercom / Paging

Ring Extension and Mobile Simultaneously

Send Email Notifications for Missed Calls

Web Conferencing

No Software Download Required

Secure Conferences

Setup a one-to-one Conference

Setup a one-to-many Conference

Setup a Webinar

Easy push your webinars to YouTube for unlimited participants

Included Text Communications for Webinar Participants

One-click Conference

Meeting Recording

Remote Control Assistance

Screen Sharing

Participants Included with Professional 100

Participants Included with Enterprise 250

Push to YouTube Unlimited Participants, Works in Both Professional and Enterprise Versions

Management

Web-based Extension Management

Automated Provisioning of SIP Devices

Real-Time System Status

SBC Support

Disable an Extension Temporarily

Unified Communications

See Presence of Colleagues

Receive Voice Mail via Email

Set Up Conference Calls

Advanced Forwarding Rules Based on Caller ID, Time & Type of Call

Send / Receive Faxes via Email

Mobility / Softphone

Softphone Client for Windows, OSX, Android, and IOS

CTI Support Using Softphone

Seamlessly Create Conference Calls

Users Can Configure Their Own Extensions

Make and Receive Calls

Transfer Calls / Place Calls on Hold / Record Calls

Caller ID

Call History

Divert Calls to Voice Mail

Extensions Presence / Status

Manage Forwarding Rules

Queue Monitoring (Windows Client Only)

3rd Party Integration

Microsoft Outlook

Office 365 (address book only)

TAPI

Office 365

Salesforce

Microsoft Dynamics

Microsoft Exchange 2013 / LDAP / ODBC

SugarCRM

Google Contacts

Exact

Zoho

Zendesk

Freshdesk

act!

Datev

Call Center

Ring / Hunt Groups

Advanced Call Reporting

Real-Time Queue Statistics

Queue Reports

Query Customer Name Based on Caller ID

Ability to Use 3CX Client APIs

Link Company Directory with LDAP / ODBC

Sync Phonebook with Microsoft Exchange

Real-Time Queue Monitoring

Switchboard Queue Manager View

Call Recordings Search

Supports External Agents

Callback if Queue Full

CRM Integration / Scripting Interface

Review the Number of Callers in a Queue

Supervisor Log Agents In and Out of Queues

Advanced Agent Statistics

Time and Agent Logged In/Out of the Queue

Review the Number of Answered/Unanswered Calls

Average and Longest Wait Time and More

Wallboard

Allow your Customers to Hang Up and Retain their Position in the Queue

The Customer is Called Back When an Agent Becomes Available

Call Back Notification Emails are Sent to the Supervisor

Round Robin Queue

Longest Waiting Queue

Least Talk Time Queue

Fewest Answered Queue

Hunt By Threes – Random Queue

Hunt By Threes – Prioritized Queue

SLA Alerts / Reporting

Listen In / Whisper / Barge in

Yealink Desk Phones

SIP-T53

SIP-T-54W

SIP-T-57W

Find out the great things you can do with the Yealink T-53 phone. You can hear people clearly with the HD Voice feature and talk with the Full Duplex Speaker Phone. The screen is 3.7 inches and shows pictures with 360 x 160 Pixels. You can connect a cordless phone and have up to 5 people talk together. You can also stay connected with Bluetooth and already built-in WiFi. It works with both 2.4 GHz and 5 GHz. This phone can help make your business communications better.

Yealink SIP-T54W IP Phone features an adjustable 4.3-inch color LCD screen that you can readily adjust to a comfortable viewing angle. As to the audio quality, the SIP-T54W is coupled with the latest version of Yealink Optimal HD Voice technologies, including Yealink Acoustic.
Shield technology eliminates background distractions and noises and delivers crystal clear voice even in noisy environments.

The Yealink T-57W is a phone that has excellent features. It has HD Voice so that you can hear people well and a speakerphone lets you talk and listen simultaneously. The color screen is 4.3 inches and has 480 x 272 Pixels. There are also ten buttons that you can program to do different things. For example, you can add a cordless phone and have up to 5 people talk simultaneously. The phone also has Bluetooth and WiFi so you can wirelessly connect to other devices. It works with both 2.4 GHz and 5 GHz networks.

SIP-T53W

Find out about the great things you can do with the Yealink T-53W phone. You can hear people clearly with the HD Voice feature and talk with the Full Duplex Speaker Phone. The screen is 3.7 inches and shows pictures with 360 x 160 Pixels. You can connect a cordless phone and have up to 5 people talk together. You can also stay connected with Bluetooth and WiFi that is already built in. It works with both 2.4 GHz and 5 GHz. This phone can help make your business communications better.

SIP-T-54W

SIP-T-57W

The Yealink T-57W is a phone that has great features. It has HD Voice, so you can hear people really well, and a speakerphone that lets you talk and listen at the same time. The color screen is 4.3 inches and has 480 x 272 Pixels. There are also 10 buttons that you can program to do different things. You can add a cordless phone and have up to 5 people talk at the same time. The phone also has Bluetooth and WiFi already built in, so you can connect to other devices wirelessly. It works with both 2.4 GHz and 5 GHz networks.

More desk phone models and brands are available.

Email questions to [email protected]

Yealink Cordless Phones

W56H DECT Phone

WH70B DECT Base & Headset

W56H DECT Phone

Combining the professional handset W56H with Yealink’s new DECT base station W70B, the W76P delivers superb and stable audio quality in either high-bandwidth or poor network conditions by supporting Opus and a series of audio codecs. The Noise Reduction System also ensures the effectiveness of conversations in complicated environments.

The W56H is a professional portable phone that can be used with Yealink’s DECT base station W70B. The base station can connect with up to ten W56H phones. The base station has great sound quality even if the network is not very good because it uses advanced sound technology. The phone also has Noise Reduction Technology that helps people hear clearly even when there is a lot of noise around them.

Yealink Cordless Phones

WH70B DECT Base & Headset

Yealink Cordless Headsets

WH66 DECT Headset

WH62 DECT Headset

WH62 Portable

WH63-Portable

Compatible with diverse platforms, the Yealink WH62 perfectly matches your UC platform, delivering a consistent call experience and better communication quality. It also can connect to two devices, connecting your PC and desk phone seamlessly.

The Yealink UC Workstation is more than just another wireless headset. This device eases the management of business communication demands with multiple USB or Bluetooth devices. Using DECT technology, this device has an extensive range of operations. The Yealink UC Workstation supports up to three devices simultaneously and delivers excellent flexibility with integrated features to facilitate your daily routine. It is professional, collaborative, and available.

The Yealink WH63 wireless headset perfectly matches your Unified Communications platform. Compatible with diverse media, it delivers a consistent call experience and better communication quality. It also supports dual-device connection, seamlessly linking your PC and desk phone.

The Yealink WH62 portable headset is compatible with our hosted system and desk phones that we provide. The Yealink WH62 Headset perfectly matches your Unified Communication platform, delivering consistent call quality with better communication quality. Connected with a PC or desk phone, it boosts your productivity with smooth user experiences.

WH66 DECT Headset

WH62 DECT Headset

WH62 Portable

WH63-Portable

Please note: more desk phones are available. Please contact us for more info and pricing.

Email Us [email protected]
Call or SMS 1-(866)500-1577

Email questions to [email protected]

SMS Message or Give Us a Call with any questions At (866)500-1577

Mobility

Take your business extension with you.

Turn your smartphone, computer, or tablet into your business extension. Place and receive calls from anywhere. Whether you are down the hall or away from the office, you will stay in touch with your staff and customers.

Best of all, it’s included with your hosting service.

3CX Web Client

The web client is a versatile tool for your business. With the web client, you can:

Control your deskphone using your computer
Make and receive phone calls:
Manage call history:
Manage voicemail:
Manage contacts:
Customize communication settings:
Use call controls:
Setup and manage web conferencing

Web Conferencing

Full-Featured Web Conferencing

Send a Meet Link to participants.
Up to 100 participants with Dedicated Pro
Up to 250 participants With Dedicated Enterprise
YouTube Integration.
Creat Polls.
PDF Sharing.
Remote Assistance.
Whiteboard.
Blur Background
100 or 250 participants Webinars
Chat with participants

Send a Meet Link to participants.
Create Polls.
PDF Sharing.
Remote Assistance.
Whiteboard.
YouTube Integration.
Up to 100 participants with Dedicated Pro

Business Messaging

NTVoIP text messaging can:

SMS Messaging:

Send and receive Sms messages using your business phone number.

Use WhatsApp to communicate with your customers, employees, and vendors.

Web Page Live Messaging.

Use your existing web page to increase customer communications with live chat.

Live Text Messages Between Employees

Send and Receive messages with other employees using our easy-to-use interface.